Platform Manager | Bank | Contract

Job Responsibilities 

• Support delivery of business initiatives, reviews, and remediation work, producing management information (MI) for tracking and oversight.
• Contribute to ad hoc projects, including operational/admin tasks such as documentation scoping, repapering/digitization, query tracking, and governance forum submissions.
• Assist with COO-led initiatives, including simplification, process improvement, and AI-related activities.
• Support platform BAU activities, including business continuity management, third party/outsourcing management, and maintaining business-owned sites.
• Partners with front, middle, and back-office teams, SMEs, and risk stewards to resolve issues across the private bank platform.
• Participate in working groups and forums, representing the platform management team’s perspective.
• Work closely with business risk and risk stewards to implement appropriate controls for existing processes and new/changed workflows.
• Embed compliance and control standards into business processes, ensure adherence to internal policies/regulatory requirements, and help identify and mitigate emerging risks/control gaps.

Job Requirements

• Degree in Banking and Finance or equivalent.
• 3+ years’ relevant experience in Private Banking, with knowledge of industry practices, policies, processes, platforms, products and services.
• Self-starter who can drive issue resolution with minimal guidance and perform well under pressure.
• Positive, flexible mindset; comfortable taking on a broad range of tasks.
• Excellent communication, presentation and stakeholder management skills.
• Excellent analytical capability to interpret datasets and trends to support decision-making, with a structured and creative problem-solving approach and high attention to detail.
• Excellent teamworking and interpersonal skills; well-organized and proficient in Microsoft Office (Excel, Word, PowerPoint); third-party/outsourcing experience is a plus.